Terms & Conditions
Please read these terms and conditions carefully before making a purchase or using our services at Paper Jam.
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Paper Jam operates in accordance with international compliance requirements to ensure a safe and secure user experience.
Orders and Payments
When placing an order with Paper Jam, you agree to the following terms:
- All prices are in Indian Rupees (INR) and include applicable taxes
- Payment is required at the time of purchase
- We accept major credit cards, UPI, and other secure payment methods
- Orders are subject to availability and confirmation
- Shipping costs are calculated based on delivery location
Returns and Refunds
Our return policy includes:
- 14-day return window for unused items in original packaging
- Defective items can be returned within 30 days
- Custom or personalized items are non-returnable
- Refunds will be processed within 5-7 business days
- Shipping costs for returns are borne by the customer
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Customer responsibilities include:
- Providing accurate personal and shipping information
- Maintaining the security of account credentials
- Using products as intended and following care instructions
- Respecting intellectual property rights
Product Quality and Warranty
Our commitment to quality:
- All products meet quality control standards
- Manufacturer warranties apply where applicable
- Defective items will be replaced or refunded
- Product specifications may vary slightly from images
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Changes to Terms
Paper Jam reserves the right to modify these terms at any time. We will notify customers of significant changes through our website or email communications.
Contact Information
For questions or concerns related to our policies, please contact us at [email protected].
- Email: [email protected]
- Phone: +91 39765-43231
- Address: Sunnydale, Rajlaxmi Marg, Civil Lines, Nagpur, Maharashtra